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Both plattforms support Social thinking. How can we use Salesforce’s Case Focus and integrate it with the people-centered network IBM Connections? Interesting issues are:

  • connecting the IBM Activities with Salesforce Oppunitities
  • IBM Connections data live in a Salesforce Web user interface
  • publishing Salesforce events in the IBM Activity stream

Learn more from our slide show that accompagnied Andreas Rosen’s speech at the Engage conference:

Details regarding IBM Activities in Salesforce are here.

Some short videos: How to integrate IBM Software in Salesforce?

1a-ibm-salesforceIBM Activities combined with the Salesforce Opportunity:

1a Demo of end user flow

  • Salesforce 1 App to IBM Connections App
  • Render Activities in the Salesforce 1 iPad App
  • Open and close sections
  • Use a mobile link to the IBM Connections Ap
  • Continue working in the right object in IBM Activities

 

1b-ibm-salesforce 1b Explore the data – we use CSS to make it interactive

  • We used a CSS that supports dynamic sections
  • We leverage the power of HTML 5 – no need of other libs
  • So all the magic is based on the local render engine

 

View of IBM Connections content as a list in Salesforce:

2a-ibm-salesforce2a+b Demo of combining the IBM connection Data in Salesforce

  • Allow IBM Connections as proxy endpoint
  • Create JavaScript UI in Visual-Force-Page
  • Render the Content as HTML Table
  • Use Salesforce standard CSS to look nice
  • Offer links to IBM Connections
  • Continue working in the right object in IBM Connections

2b-ibm-salesforce

 

 

 

 

How to push Opportunity updates to IBM Connections:

3-ibm-salesforce3 Demo of pushing Salesforce updates to Activity Stream

  • Allow IBM Connections as end point in Salesforce
  • Use IBM Connections API
  • Create an Apex trigger in Salesforce
  • Create Apex class to transport updates of Opportunity
  • Help your users with links to the SF Objects

 

Pushing Salesforce appointments to IBM Domino

4-ibm-salesforce4 Demo of pushing Salesforce updates to Activity Stream

  • Allow IBM Connections as end point in Salesforce
  • Use IBM Connections API
  • Create an Apex trigger in Salesforce
  • Create Apex class to transport updates of Opportunity
  • Help your users with links to the SF Objects

 

 

 

  • Apr 20 / 2015