Customer support and complex sales opportunities often require collaboration across many departments and ways to identify the most important information used to close deals. Salesforce Chatter is commonly used in sales teams, but has limited features and is cost prohibitive to provision for the entire organization. To effectively close cases and close deals, Salesforce users need a better and easy way to collaborate with the entire organization and share what worked in other deals. In this session, learn how you can bring superior IBM enterprise collaboration right into the Salesforce “Lightening” user experience. QKOM will demonstrate their two-way cloud technology that brings various IBM collaboration features into the Salesforce UI, based on ready-to-use apps for IBM Connections and IBM Domino (powered by OnTime Group calendar).
Here you will find the agenda.